Important Notices

PUBLIC NOTICE

RELOCATION OF CUSTOMS OFFICE

Kia Orana, please be advised Cook Islands Customs Service (CICS), within Revenue Management Division, is now located in the new “CUSTOMS HOUSE” next to Bounty Book Shop, AVARUA.

Office hours from 8am to 4pm, Monday to Friday.

Closed on Saturday, Sunday including Public Holidays

Please note CICS is divided into four teams:

1) Trade and Revenue – Client Services, Licensing, Refunds and Drawbacks, Entry Management, Trade Assurance – Audit

2) Maritime and Cargo – Shipping Services, Inspections and Mail Centre

3) Compliance – Investigation, Intelligence, Enforcement

4) Airport – Border Protection and Travel Facilitation

These teams are located in the CUSTOMS HOUSE, except the Airport Team, they’re located at the RAROTONGA INTERNATIONAL AIRPORT.

All Customs enquiries and payment of Import VAT, Duty and other customs fees will be received in the CUSTOMS HOUSE from the 4th of March 2020.

COUNTER SERVICES WILL OPEN FROM 9AM – 3PM.

For the 20th of the month all payments of Deferred Import Duty and Import VAT will be receipted in the office of Revenue Management Division.

If you have further inquiries, do not hesitate to contact us on  29510 or via email address  customs.info@cookislands.gov.ck 

We apologise for any inconvenience caused and look forward to your continued support as we go through these changes.

Meitaki Maata


 

NOTICE TO IMPORTERS/ CUSTOMS AGENTS  

IE change 2019